TERMS & PRIVACY

PURCHASING ANY GARDENPALACE.CO PRODUCTS SIGNIFIES YOUR ACCEPTANCE OF THE FOLLOWING STATEMENTS AND RELEASES GARDENPALACE.CO (ACUMED) FROM ALL LIABILITY.

 

Last modified: September 9, 2017

 

OVERVIEW

This website is operated by GARDEN PALACE™ Throughout the site, the terms “we”, “us” and “our” refer to GARDEN PALACE™              

GARDEN PALACE™ offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

 

SECTION 1 - ONLINE STORE TERMS  

By purchasing any item from GARDENPALACE.CO the buyer warrants that they are over the age of 18 and in compliance with local, state, federal and all applicable laws and is legally able to purchase these items. GARDENPALACE.CO may not be held responsible for any non-compliance with these laws.

 

CHILDREN UNDER THE AGE OF 13 

Our Website is not intended for children under 13 years of age. No one under age 13 may provide any personal information to or on the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website or on or through any of its features/register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website or provide any information about yourself to us, including your name, address, telephone number, email address or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at customercare@gardenpalace.co

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.


You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).


You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.



SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.



SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.



SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.



SECTION 5 - PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.



SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

 

SECTION 7 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.



SECTION 8 - THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy, and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

 

SECTION 9 - MOBILE PROGRAM TERMS OF SERVICE

Mobile Message Service Terms and Conditions


In addition, you agree to our Messaging Terms

(https://www.gardenpalace.co/pages/messaging-terms-of-service) and Messaging Privacy Policy (https://www.gardenpalace.co/pages/messaging-service-privacy).

By entering your phone number in the checkout and initializing a purchase, subscribing via our subscription form or a keyword, you agree that we may send you text notifications (for your order, including abandoned cart reminders) and text marketing offers. Text marketing messages will not exceed 30 a month. You acknowledge that consent is not a condition for any purchase.

The GARDEN PALACE™ mobile message service (the “Service”) is operated by Klaviyo (“Klaviyo”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to GARDEN PALACE™ SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of GARDEN PALACE™ through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with GARDEN PALACE™ Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. If sending in the US or Canada, Text the single keyword command STOP to the number you received the text from. Click the unsubscribe link in any text message to cancel. You’ll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other GARDEN PALACE™  mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms. For Service support or assistance, text HELP to the number you received the messages from.

You can also contact us for more information. If you wish to opt out, please follow the procedures above.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice:  https://www.gardenpalace.co/pages/messaging-service-privacy

 

SECTION 10 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.


We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.


You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

 


SECTION 11 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.



SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.



SECTION 13 - PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.



SECTION 14 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.


You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.


In no case shall GARDEN PALACE™, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

 

ESSENTIAL OIL DISCLAIMER

The International Federation of Aromatherapist does not recommend that Essential Oils be taken internally unless under the supervision of a Medical Doctor who is also qualified in Clinical Aromatherapy.  All cautions listed for individual oils do not include those cautions from ingestion. 

 

This statement has not been evaluated by the Food and Drug Administration.  All Essential Oils, Essential Oil Blends, any products containing Essential Oils in the contents or ingredients therein, that we carry and sell in our full product line are not intended to diagnose, cure or prevent any disease. 

 

DISCLAIMER

 

GARDEN PALACE™ disclaims the following:

 

These statements have not been evaluated by the Food and Drug Administration.  This information is not intended to diagnose, treat, cure or prevent any disease.  The information on this website is not intended or implied to be a substitute for professional medical advice, diagnoses or treatment.  Please confirm any information obtained from or through this website, with other sources, and review all information regarding any medical condition or treatment with your physician. 

 

Never disregard professional medical advice or seeking medical treatment because of something you have read in our content, blog, publications, hard-copy, media, Apps or on this website, something you have read on or in any of the items we sell, something on any social media, posted, comments, texted, SMS, email, advertising and social networking platforms, or anything you might have heard, read or seen from anything or anyone in connection to GARDEN PALACE™ or anyone in any of our speaking engagements or broadcasting engagements, or publicly. 

 

Never disregard medical advice or delay in seeking medical advice or treatment as a result of something you read on this Website, or as a result of the dietary, herbal remedies, supplement recommendations made on this Website, or crystal, healing therapy, training & educational material, or as a result of the answer to any of your inquiries via the Website. The information is not a substitute for professional medical advice and nothing contained on this Website or in a response to your inquiries or questionnaires via the Website is intended to be instructional for medical diagnoses or treatment.

 

You may email us with questions regarding our products, dietary supplements in general or health matters in general. Do not send us any unique or personal medical, therapeutic or treatment questions. Company GARDEN PALACE™ does not provide medical advice, and as previously stated, we urge you to contact your physician if you feel you require possible medical advice or treatment.

 

Please note that my Tarot card, Oracle card or any cards or other divinitory tools or methods, or verbal messages, readings are for entertainment purposes ONLY. Not all messages are going to resonate with your situation.

 

⚠️DISCLAIMER: All readings and content that are provided on this website or any other App, website, channel, social media, private reading, products associated are not meant to be used for legal or medical advice. Always do your own due diligence. Always seek the advice of legally licensed professionals.

 

AFTER PURCHASING OUR PRODUCTS IT SIGNIFIES THAT YOU HAVE READ OUR DISCLAIMER, PRODUCTS DESCRIPTIONS, PRODUCT SAFETY, SHIPPING INFO, RETURN POLICY, TERMS & PRIVACY, FAQ PAGE, AND ALSO SIGNIFIES YOUR ACCEPTANCE OF THESE STATEMENTS AND RELEASES GARDENPALACE.CO AND GARDEN PALACE™ FROM ALL LIABILITY

 

SECTION 15 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless GARDEN PALACE™ and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.



SECTION 16 - SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

 

SECTION 17 - TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).



SECTION 18 - ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.



SECTION 19 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of United States.



SECTION 20 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.



SECTION 21 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at customercare@gardenpalace.co


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PRIVACY STATEMENT

 

GARDEN PALACE™ respects your privacy and is committed to protecting our customers' personal information. By accessing our website at www.gardenpalace.co (the “Website), you are accepting the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, you are not authorized to use this Website. If you have any questions about the GARDEN PALACE™ Privacy Policy please contact GARDEN PALACE™ at: customercare@gardenpalace.co

 
INFORMATION COLLECTED

We may collect and use the following personal information that identifies, relates to, describes, is reasonable capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household:

Categories of Personal Information

Specific Types of Personal Information Collected

Identifiers

This may include your real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, or other similar identifiers you provide to Us.

Information in that identifies, relates to, describes, or is capable of being associated with, a particular individual

This may include your name, signature, telephone number, credit card number, debit card number, or any other financial information.

Commercial information

This may include records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies on this Website.

Internet or other electronic network activity information

This includes your browsing history, search history, and information regarding a consumer’s interaction with an Internet Web site, application, or advertisement.

Geolocation data

The location of your devise you use to access Our services.

Audio, electronic, visual, thermal, olfactory, or similar information

This includes any photos you share with Us.

Inferences drawn from any of the information identified above to create a profile about a consumer reflecting the consumer’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes

This includes marketing data We collect from you based on your purchases and interactions.

 

This personal information is required to provide products to you. If you do not provide personal information We ask for, it may delay or prevent Us from providing products to you. We use this information to process and fulfill your order and to notify you of your order status.

We also use Google properties including, but not limited to, Google Analytics, Google Webmaster Tools, Google Adwords and Google Tag manager to better improve our customers and Website visitor's experience.

If you create an account that includes a personal password, please make sure to safeguard your password and other personal information. You may be liable for unauthorized use of our Website, as well as have your private information used by others. Additionally, we automatically gather certain information and statistics regarding the usage of the GARDEN PALACE™ Website through the use of cookies and other technologies. Although most browsers allow you to refuse cookies, they are necessary to access this Website and place orders.

 

HOW WE USE YOUR INFORMATION

We will not share or disclose your information to anyone except as described in this Privacy Policy. We use personally identifiable information for, among other uses, fulfilling orders, responding to requests, customizing products, improving our Website and services, tracking email, legal and safety purposes, regulatory compliance, and communicating with you and otherwise enhancing your usage of the Website. We may also use the information to provide a personalized shopping history and/or to notify you about new services, special promotions, or offers.

In order to maintain and operate this Website and various features, certain trusted third-party vendors may be permitted to access your information. These third-parties can include a Website host, credit card processing companies, data analyzers, and order fulfillment centers.


In the event of a proposed or actual merger, sale, or acquisition of another type that involves part or all of the GARDEN PALACE™ business, or as part of a corporate reorganization, change in control, or sale of stock, we may transfer personally identifiable information. Should this occur any transferee would be bound by the terms of this Privacy Policy. We may be required by law either by subpoena, court order, administrative or governmental order to disclose information. We also reserve the right to disclose information if it is necessary to protect our rights or the rights of others, for fraud prevention, credit risk reduction, or to prevent harm to people/property.

We also may aggregate non-personally identifying information to use in improving the Website and business.

If you provide feedback, suggestions, or recommendations, we may, at our discretion, choose to use that information to improve our Website and business. If you provide self-identifying information, we will only use it to respond to your feedback, suggestion, or recommendation. We will not share your information with others without your permission or unless you request it. Comments that you post on public forums such as social media websites (Facebook/Instagram/etc.), blogs, or message boards will contain the identifying information that you provided to said websites along with the time you posted your comments. GARDEN PALACE™ is not responsible for the content that you or other individuals post on websites not monitored or controlled by GARDEN PALACE™

If you choose to purchase a gift for another individual or choose to refer someone else to our Website or business, we may ask for that individual's name, shipping address, phone number, and email address. GARDEN PALACE™ will store this information for the purposes listed above and to contact the individual regarding any referral that you made. The other individual can contact GARDEN PALACE™ at any time to request removal of their information from the GARDEN PALACE™ database.

 

TEXT MARKETING AND NOTIFICATIONS

 Mobile Message Service Terms and Conditions


In addition, you agree to our Messaging Terms (https://www.gardenpalace.co/pages/messaging-terms-of-service) and Messaging Privacy Policy (https://www.gardenpalace.com/pages/messaging-service-privacy).

By entering your phone number in the checkout and initializing a purchase, subscribing via our subscription form or a keyword, you agree that we may send you text notifications (for your order, including abandoned cart reminders) and text marketing offers. Text marketing messages will not exceed 30 a month. You acknowledge that consent is not a condition for any purchase.

 

The GARDEN PALACE™ mobile message service (the “Service”) is operated by Klaviyo (“Klaviyo”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.


By consenting to GARDEN PALACE™ SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of GARDEN PALACE™ through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with GARDEN PALACE™ Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. If sending in the US or Canada, Text the single keyword command STOP to the number you received the text from. Click the unsubscribe link in any text message to cancel. You’ll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other GARDEN PALACE™ mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms. For Service support or assistance, text HELP to the number you received the messages from.

 

You can also contact us for more information. If you wish to opt out, please follow the procedures above.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice:  https://www.gardenpalace.co/pages/messaging-service-privacy

 

YOUR CONSENT

This Privacy Policy describes what personal information we collect from you when you visit our Website, how we use that information, your rights, choices and other privacy and information practices that apply to use of this Website. If you subscribe to GARDEN PALACE™ or make any other purchase through our company, you explicitly consent to this Privacy Policy.


This Privacy Policy does not cover any information collected from you at independently owned and operated stores or retailers or on any website other than this Website. For example, our Website may contain links to websites of other GARDEN PALACE™ retailers, and to websites owned by third-parties. These other websites have their own privacy policies and are not governed by this Privacy Policy. We are not responsible for the content on their websites, nor do we control the privacy practices or the content of websites owned and operated by these third-parties. Other websites may collect and treat information collected differently, so we encourage you to carefully read and review the privacy policy for each website you visit.

GARDEN PALACE™ will not use your personal information for a purpose significantly different than what is disclosed in this policy without your consent.

 

DO WE SELL YOUR PERSONAL INFORMATION?

GARDEN PALACE™ does not sell your personal information to third parties.

 

UNSUBSCRIBE; OPT OUT

Email addresses submitted to any of our mailing lists will be used solely for the purpose of sending you special offers and announcements from GARDEN PALACE™ and other partners. Emails we send will include information on how to unsubscribe from our lists. You may also unsubscribe from any GARDEN PALACE™ email list at any time by sending an email to customercare@gardenpalace.co

 
How long will we keep your information?
We retain personal information as long as is necessary for the fulfillment of the purposes identified above in the “How do we use your information” section or as otherwise necessary to comply with applicable laws. Where personal information is no longer necessary or relevant for our identified purposes or where you have indicated that you no longer are interested in staying in contact with us, we will securely dispose of your personal information.

 

HOW WE PROTECT YOUR INFORMATION

In order to help protect and keep confidential any information that we receive from you, we follow reasonable technical and management policies. These include encrypting your credit card number and personal information using secure socket layer (SSL) technology to provide secure transmission of your information from your computer or mobile device to our servers.

Additionally, only those employees of GARDEN PALACE™ and third-party vendors who need access to your personal information to provide your services are allowed such access. Although we work to ensure your personal information is kept secure, please keep in mind that no computer system is one hundred percent secure.

If you have registered an account with GARDEN PALACE,™ you may access and update your personal information and email preferences either by logging into our Website or by sending an email to:  customercare@gardenpalace.co

Although we will attempt to be as prompt as possible with any opt-out requests, you may continue to receive various electronic communications from us for up to 10 business days after your request has been submitted.

 
CHILDREN UNDER THE AGE OF 13
We understand the importance of protecting children’s privacy, especially in the interactive online world. Our Website’s activities are not intended for children under 13 years of age or younger. We do not knowingly  collect or store information about anyone under the age of 13. No one under age 13 may provide any personal information to or on the Website. If you are under 13, do not use or provide any information on this Website or on or through any of its features/register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website or provide any information about yourself to us, including your name, address, telephone number, email address or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at customercare@gardenpalace.co

 

DO NOT TRACK

Our systems are not designed to respond to “do not track” requests from browsers at this time.

 

LINKS TO OTHER WEBSITES
Our Website may contain links to other websites that are not operated by GARDEN PALACE™ If you click on a third-party link, you will be directed to that third-party's website. We strongly advise you to review the Privacy Policy of every website you visit. GARDEN PALACE™ has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

Information Collected Through Third-Parties

We may, from time to time enter into agreements with third-parties to obtain data from consumers provided by other retailers, including, for use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including personal information, order level transaction data, item level transaction data, retail data, mobile application data, and other information relating to purchasing history.  Any information provided to us is subject to strict confidentiality requirements of the third-party provider and subject to all applicable laws relating to privacy.  We use this information to improve our marketing and communications with you.

 
Third-Party Payment Service

We use a third-party payment service to process payments made through the Website or retail locations.  If you wish to make a payment through the Website or in retail locations, your personal information will be collected by such third-party and not by us, and will be subject to the third-party’s privacy policy rather than this Privacy Policy.  We have no control over, and are not responsible for, such third-party’s collection, use, and disclosure of your personal information.

 

COOKIES

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit Our Website, we may collect information from you automatically through cookies or similar technology


For further information, visit allaboutcookies.org.

 

How do we use cookies?

Certain information is gathered on this website by cookies and other tracking technologies. You can manage your cookie preferences through your browser or by clicking the "cookie preferences banner on our Site", you may choose whether the site will use "Analytics", "Personalization"and/or "Marketing" cookies, as described in the preceding paragraphs including the "What types of cookies do we use" section below.


The "cookie preferences" function available on the Site's Cookie Banner will inform you of which functionalities are available to you or not depending on the types of cookies you choose to authorize Our Website to use. LEARN MORE

 

What types of cookies do we use?


There are a number of different types of cookies, however, Our Website uses:

  • Strictly Necessary Cookies: These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

 

  • Performance Cookies: These cookies allow us to count visits and traffic source so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

 

  • Functional Cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

 

  • Targeting Cookies:These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

 

  • Social Media Cookies: These cookies are set by a range of social media services that we have added to the site to enable you to share our content with your friends and networks. They are capable of tracking your browser across other sites and building up a profile of your interests. This may impact the content and messages you see on other websites you visit. If you do not allow these cookies you may not be able to use or see these sharing tools.


 
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of Our Website features may not function as a result.

Cookie Settings

 

Third-Party Use of Cookies

Some content or applications, including advertisements, on the Website are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third-parties may use cookies to collect information about you when you use our Website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.


 
We do not control these third-parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, please contact us at customercare@gardenpalace.co or contact us HERE

 
CONSENT TO TRANSFER INFORMATION TO THE UNITED STATES
This Website is operated in the United States. If you are located in the European Union, Canada or elsewhere outside of the United States, any information you provide to GARDEN PALACE™  will be transferred to the United States and the Netherlands. By using the Website or providing GARDEN PALACE™  with your information, you consent to this transfer.

 
NOTICE TO CALIFORNIA RESIDENTS
If you are a California resident, the California Consumer Privacy Act ("CCPA") gives you certain rights relating to the privacy of your personal information. As a California resident, you have the right to request that we delete all of your personal data collected by GARDEN PALACE™  You also have the right to request that GARDEN PALACE™  disclose what personal information in a list of the categories of personal information we have collected about you, the categories of sources from which it was collected, the business purpose for collecting or selling the information, and the categories of third-parties to whom we disclosed or sold that information for the preceding 12 months.  You have the right not to receive discriminatory treatment by GARDEN PALACE™ because you exercised your privacy rights. You may make such requests up to two times in a 12-month period, subject to limitations described within the CCPA.

 

A California resident who wishes to submit a request to delete or disclose under the CCPA should email the request to GARDEN PALACE™  at customercare@gardenpalace.co please include "Privacy Policy" on the subject line, and your name and email address in your message. You may also contact GARDEN PALACE™ customer service team by clicking: HERE.  Please make sure to reference the Consumer Privacy Act in your request. Furthermore,

Furthermore, you may submit a written request via email to the following address:


Re: California Privacy Rights Notice
GARDEN PALACE™
1321 Upland Dr.

Houston, Texas, 77043

 

 

We will acknowledge receipt of a Request to Know or a Request to Delete within 10 business days, and if we do not grant or deny the request within that time, we will provide information about how we will process the request and what additional information will be required in order to verify your identity. We will respond to a Request to Know or a Request to Delete within 45 calendar days, although we can extend that time for up to 90 calendar days if we provide you notice and the reason it will take more than 45 days to respond. We are not required to respond to more than two Requests to Know or Requests to Delete from a consumer within a 12-month period.


We are required to verify your identity before disclosing personal information in response to a Request to Know or a Request to Delete, and once that process is completed, we are required to obtain separate confirmation that you wish GARDEN PALACE™  to delete your personal information. If possible, and consistent with the sensitivity of the personal information we possess, we will attempt to verify your identity using information about you that you have previously provided to GARDEN PALACE™  If you have a password-protected account with GARDEN PALACE™ we will use our existing authentication practices for the account, unless we suspect fraud or believe the sensitivity of the information to be disclosed requires a more robust verification procedure. The verification procedure will vary depending on the sensitivity of the information being requested.

You may also designate an authorized agent to make a Request to Know or a Request to Delete under the CCPA on your behalf by submitting either a power of attorney form under California Probate Code 4000 - 4465, or by submitting reasonable documentation of your identity and your written permission for the agent to act on your behalf.

 
NOTICE TO European Union Citizens and RESIDENTS
If you are a European Union citizen or resident, the General Data Protection Regulation ("GDPR") gives you certain rights relating to the privacy of your personal information. You have the right to request your personal data from GARDEN PALACE™ and a reasonable fee may be charged. You have the right to request GARDEN PALACE™ correct your personal data or have your incomplete personal data completed. Under the correct conditions, you have the right to request GARDEN PALACE™  delete your personal data. Under the correct conditions, you have the right to request GARDEN PALACE™  restrict your personal data. Under the correct conditions, you have the right to request GARDEN PALACE™  provide you an easily accessible list of your personal data that GARDEN PALACE™  has. Under the correct conditions, you have the right to request GARDEN PALACE™  provide you an easily accessible list of your personal data that GARDEN PALACE™  has. You also have the right to submit a complaint to a supervisory authority if GARDEN PALACE™  has violated the GDPR.

 

A European Union citizen or resident who wishes to submit a request under the GDPR should email the request to GARDEN PALACE™  at customercare@gardenpalace.co please include "Privacy Policy" on the subject line, and your name and email address in your message. You may also contact GARDEN PALACE™ customer service team by clicking: HERE. GARDEN PALACE™  will respond to your request within one month. Furthermore, you may submit a written request via email to the following address:

 

Re: GDPR Rights Notice

GARDEN PALACE™

1321 Upland Dr.
Houston, Texas, 77043

 

Changes to this Privacy Notice

We may modify or amend this Privacy Notice from time to time at our discretion. When we make changes to this notice, we will amend the revision date at the top of this page and such modified or amended privacy notice shall be effective as to you and your information as of that revision date. We encourage you to review this Privacy Notice periodically to be informed about how we are protecting your personal information.

If you have questions or want more information about our privacy policies and practices, please contact GARDEN PALACE™ HERE or by email at customercare@gardenpalace.co. Please include "Privacy Policy" on the subject line, and your full name, email address, and postal address in your message.

 


QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at customercare@gardenpalace.co

GARDEN PALACE™

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 *Please allow 30 days for a response