Accessibility Statement

GARDEN PALACE™ is committed to providing a positive customer experience for all of our customers. We are dedicated to promoting accessibility and inclusion, ensuring that everyone can enjoy a seamless shopping experience on our website.


Our goal is to make your shopping experience as easy as possible, and we strive to provide support for various assistive technologies. Whether you use a screen reader, magnifier, voice recognition software, or captions for videos, we want to ensure that you can navigate our website successfully and enjoyably.


In order to achieve this, we are committed to adhering to the Worldwide Web Consortium's Web Content Accessibility Guidelines (WCAG). We aim to conform with WCAG 2.1 at level AA or better, ensuring that our website meets the highest standards of accessibility.


We understand the importance of accessibility and are continuously working to improve our website to provide an inclusive experience for all users. If you have any suggestions or feedback on how we can enhance accessibility on our website, please contact our Customer Care Center at Your input is valuable to us as we strive to be Better For All.


Accessibility Assistance

If you have difficulty using or accessing any part of this website, please feel free to contact us HERE or email us at From browsing, to checkout, to post-purchase questions, we are here to support any part of your online shopping experience through a communication method that is accessible for you consistent with applicable law (for example, through telephone support).


At GARDEN PALACE™ we are committed to providing an inclusive and accessible online shopping experience for all of our customers. We understand the importance of ensuring that our website is accessible to individuals with disabilities, and we are taking proactive measures to enhance its accessibility.



Conducting regular accessibility audits: We regularly conduct audits of our website to identify any accessibility barriers and make necessary improvements.


Implementing accessibility features: We are implementing accessibility features such as alternative text for images, keyboard navigation, and clear headings to improve the usability of our website.


Providing alternative formats: We are working towards providing alternative formats of our website content, such as text transcripts for audio and video content, to ensure that individuals with disabilities can access the information.


Training our team: We are providing training to our team members to raise awareness about website accessibility and ensure that they understand the importance of creating an inclusive online environment.


Seeking feedback: We encourage our customers to provide feedback on the accessibility of our website. If you encounter any accessibility issues or have suggestions for improvement, please contact our Customer Care Center at



We are dedicated to continuously improving the accessibility of our website and making it as user-friendly as possible for all individuals. By taking these actions, we aim to ensure that everyone can enjoy a seamless shopping experience at GARDEN PALACE™


Ongoing Effort

Although we are proud of the efforts that we have completed and those that are in-progress, we at GARDEN PALACE™ view accessibility as an ongoing effort.



Please feel free to contact us if you have any feedback or suggestions on how we can improve the accessibility of our website. We value your input and strive to provide the best user experience possible.

However, please note that this policy only applies to the web content developed and provided by GARDEN PALACE™ We cannot guarantee the accessibility conformance of third-party websites linked on our website.